Thomas Cook Airlines took its last commercial flight last September 23 after the airline declared bankruptcy. After it ceased operations, this left more than 150,000 Thomas Cook passengers stranded from different areas. The Civil Aviation Authority (CAA) organized a repatriation effort called Project Matterhorn to bring home all stranded passengers. Thomas Cook also took part in the repatriation efforts, calling for volunteer pilots and cabin crew.
The flight attendants on these repatriation flights were not paid, and they were volunteers. In a viral Facebook post from Michelle Jubb who was one of the passengers in a repatriation flight, she shared that despite the flight not having food, the flight attendants took the effort to find something to give to the passengers like coffee.
"Last night our repatriation flight was a Thomas Cook aeroplane, with Thomas Cook cabin crew, dressed in their uniform, smart and proud. The only difference from normal was this crew were not being paid!! they had volunteered to bring people home!! There was no food or trolley service, but they had managed to scrape together teabags and coffee so passenger could have a hot drink," she shared.
In her story, the passengers then talked among themselves and decided to do a voluntary collection from all other passengers to give to their volunteer flight attendants as a token of gratitude for being their for them. In her post, Jubb said, "After a quick conversation with some other passengers we decided to do a collection for them, the passengers on the plane where so bloody generous, and the crew had something for their trouble."
"To the crew of ZT1155 on the 25th September - thank you", she continued.
Thomas Cook went bankrupt after being 178 years in the business. Here are full details of what happened to Thomas Cook Airlines.
Indeed, what goes around, comes around.