The latest batch of PAL Express cabin crew that earned their wings is batch 99. Just like any cabin crew, they had to undergo two months of grueling training which eventually moulded them as Philippine Airlines cabin crew, a 4-star airline, and as individuals. From the time Philippine Airlines and PAL Express launched it's "get that star" campaign with the end goal of being rated a 5-star airline by 2020, their cabin crew all had to undergo a more stringent and holistic training program.
Being a Philippine Airlines and PAL Express cabin crew is not for everyone. It's not like just having a dream of "I want to be a PAL Express cabin crew" and then the following day, you are already flying. It takes a lot to be a flight attendant and steward of the airline. While many aspires to be a cabin crew, only around 1% to 5% of the total number of applicants qualify for training. Yet, even in the course of training, quite a number still does not make it all the way. Some quit in the middle and some are unable to live up to the standards. Exams everyday with reading materials twice as thick as the A-volume of an encyclopedia. Safety can never be compromised.
To be a PAL cabin crew, one has to live up to the qualities of being a 5-star cabin crew! Yes, you are reading it right, 5-stars! PAL's 4th star is merely a step towards that goal of being a 5-star airline and that takes the act of buong pusong alaga on each passenger.
The qualities of being a PAL cabin crew goes beyond the aircraft and these eventually form part of their cabin crew's character. As we say, life is a continuous learning process. So what are these qualities? There are what we call the 5 M's. To just give you a rundown of these 5 M's, each cabin crew have to be:
PAL Express cabin crew batch 99 now expounds on these 5 Ms through this video presentation which was shown during their graduation rites.