Qantas has increased allowable weight limit of carry luggage that passengers can bring with them but, flight attendants are not allowed to help passengers in lifting them unto the overhead compartments of the aircraft, citing the risk of back injuries that could result from the increased weight of luggage. Previously, the weight limit was at 7kg but Qantas passengers found it not enough.
The new rule, which will come into effect on Monday, will limit passengers to one bag up to 10kg and another weighing no more than 4kg.
Passengers will be told that if they are unable to find room for their luggage on board, they will need to put their bags at the front of the plane so it can be placed in the cargo hold.
If passengers do not believe that they can lift the 10kg bag themselves, they will need to check it in at the airport before boarding.
Qantas will inform passengers about the new rule through public announcements on board, at the gate, or with a pre-departure notice.
The new rule does not affect international flights and passengers who are elderly or disabled will still receive help from cabin crew.
Flight Attendants Association of Australia (FAAA) president, Teri O'Toole said that the new rule will protect flight attendants from injury.
'It's about recognising cabin crew are not superhuman and simply want to go about our workday in a safe, supportive and respectful environment,' O'Toole said to The Australian.
'To everyone else, it's a plane, but for us, it's our workplace and we just ask to be treated with respect and not abused.'
Original article can be found at: https://www.dailymail.co.uk/news/article-6840959/Qantas-flight-attendants-banned-helping-passengers-bags-new-10kg-limit.html?fbclid=IwAR0SOb48KMkygF2v87YztNYNpiRE0mtKa_SbLzJfw3JuHRpdoRJ5mF1t4BQ