It indeed touches our hearts when we see people go beyond their call of duty to help others. These are stories of people, love, care, and commitment. Same goes for our flight attendants, who are more than just safety professionals in the sky. They are also our flying nurses, those who takes care of every passenger at 40,000ft, and those who makes sure that everyone are comfortable and well.
These three flight attendants earned the praises of many after we posted their respective pictures on our Facebook page. Indeed, theirs are stories from the heart of every cabin crew who encounters different lives everyday. Some of these passengers flying in an airplane may be holding a happy or a sad story. As these flight attendants encounter hundreds of passengers everyday with different life stories, one thing doesn't change, and that is the warmth, care, and understanding they provide, to some extent, going beyond their flight attendant duties.
On a Cebu Pacific flight, a certain passenger felt very restless and uncomfortable during turbulence. She was nervous, maybe it was her first time to fly. The skies were rough, and so was the airplane ride. Yet, flight attendant Xien Buquid approached the passenger to assure her that everything is okay, everything is normal, and that they will all arrive safely. The flight attendant really did make sure that the passenger has her assurance that all will be well and that turbulence is a normal thing. After the flight, the passenger decided to give F/A Xien Buquid a hug.
Philippine Airlines flight attendant Pamela Torre took note of an unaccompanied PWD passenger. Apparently, the passenger just suffered a stroke, hence, had a hard time feeding herself. F/A Pamela stayed with the unaccompanied passenger and fed her until she was okay already. It was indeed a very heartwarming scene for other passengers as they witnessed the flight attendant slowly feed her disabled passenger. This was just this year.
Four years ago, a Philippine Airlines flight attendant named Chet Encarnacion encountered a passenger who was unable to feed herself due to Alzheimer's Disease. Apparently, the passenger forgot how to feed herself. So instead of just passing by, F/A Chet made sure that her passenger still eats, hence, the flight attendant slowly her passenger until she was okay. F/A Chet made sure that her passenger ate well by feeding her and not leaving her alone.
These are indeed three of many beautiful stories flight attendants do share, stories that touches our lives and lifts our spirits. We encourage more flight attendants to share your stories from your hearts, stories that eaches us lessons, and stories that even at 40,000ft, love for one another exists.