CABIN CREW LIFE
Life of a flight attendant and flight steward in general. Advices, stories, and know-its.
Contributed by Miss Kaykrizz
What ensures a successful Flight Attendant Interview? What does it really take to get your wings? Here are some tips for that flight attendant interview.
"Whether you think you can or whether you think you can't, you’re right" - Henry Ford
The owner of Ford Motors. I really agree with this quote because, If you think that you have what it takes? You are right! Also, if you think that you don't have what it takes you are also right!
I can't convince you otherwise. So you better have your mind working for you instead of against you because our mind is a very powerful tool and we should use it to our advantage. You must need a Winners Mindset. What do winners do? Winners simply don't lose. When they lose, they think of it as another way of doing something wrong. “Now I am one step closer to being right.” That's how winners think. Every failure that you might face to be a flight attendant, apply for the job, if you didn't get the job for the first time, you've got to learn the lesson or else…
It's all for nothing. Just think of it as something you've learned.
"Okay, so what did I learn on this failure?”
"What are the lessons?"
"So, I figured out that going to the interview without having breakfast it's not a good idea."
Track it up from experience and apply and adjust your strategy for the next time. This is how winners think. This is how they ensure a successful Flight Attendant Interview for the next opportunity.
Half of the battle is won our minds. It always is a mind game in life. That's why the quote "Mind over matter” is very popular because it's always on your mind. Even though the things physically are not yet there, but in your mind and heart you truly believe that you are a flight attendant, it will happen. Believe me!
You have to sell yourself. Having the right mindset. How do you do that? If you are going to sell yourself, you have to be sold first! You cannot sell something that you do not believe in. If you know that this product is bad, then why would you recommend it to your friends? You can only sell something you truly believe in. If you really are 100 percent sure that it is good. Applying for the position of a flight attendant, what you are selling is yourself. So, you have to be sold on yourself!
Every day, convince yourself that you are good enough for this job. You have what it takes. This is your moment. Claim it. That is how you sell yourself. Self-confidence really takes a big part role in selling yourself. What does it really mean? Self-confidence simply means being sure. Being sure of who you are. What you are capable of and what your worth is.
This is a quote by me. It's a personal quote. It goes like this…
"Know your type of monster to be best able to slay it." - Misskaykrizz
To be able to slay your monster, you should know what kind of monster it is. This is just an analogy. If your monster is a water type monster, then take it out of the water. You’re able to address its weaknesses and know the certain points or areas where to attack. This is also how I look into the flight attendant position. I need to know what it is I'm trying to get into. What is it they want so I could position my selling presentation in the way that I know they would want it. Then, I will go for the killing because I'm knowledgeable about it. You have to know what the position is all about and what is required to fulfill that role. Then, you'll be able to demonstrate it, show it and prove to the recruiters that you have these certain qualities they're looking for.
You also need to have the specific airline information. It's not just about the role of a flight attendant and what they do. You also have to take some interest in what kind of airline they are. Know their history, who is their CEO? This question is one of the trickiest questions I’ve ever experienced for the longest time I've been applying. In Qatar Airways, this question is always asked and the applicant is always caught off-handed! Believe me, guys, if you don't know the CEO you're not invited to the next day immediately. They have the privilege to pick those people who have knowledge about their company. Those people who are just there because they just want to. They just don't have anything else better to do during their day. This is very important guys!
The tagline. What are the famous taglines?
Qatar Airways it's "World's Five Star Airline"
Philippine Airlines is "The Heart of the Filipino"
It's important to know the tagline. It's just a way to tell the recruiters that you are genuinely interested in their brand, in their airline and you want to be a part of it.
Their number of fleets. This means the number of airlines that they have in their company. This is a nice to know information. Sometimes you never know if they're going to ask this or not. Destinations. This is very common. Those agencies who conduct screenings before the Airline HR comes, this is their favorite question. You're applying for Saudia,
”What do you know about Saudi?”
“What do you know about Saudia and what do you know about the destination?”
“Where do they fly to?”
These are the default questions that agency ask of you. It is important that you know this information.
The name of the frequent flyer program. For example, in:
Philippine Airlines it's called "Mabuhay Miles"
Oman Air it's called "Sindbad Program"
This is also very important because it's like you are putting yourself one step higher than the other applicants if you know all of these things. Knowledge is power. One of those bullets that you could use whenever you need it, to be able to sell yourself. Image of the airline and what their brand represents.
If you are applying for Ilocos Airlines, probably their image is all about adventure, having fun, being free, and being able to fly wherever you are, wherever you are from. When you're applying for this, make sure that you portray all these kinds of images All these kinds of qualities to be in line to what the airline is trying to project to the customers. If you are also applying for a traditional airline like for example Philippine Airlines, they are very traditional. They are the flag carrier. You would need to be able to make sure that the rest of your hair if it is tied up, nothing sticks out. Because that's how it is. They're very formal, classy and that's the type of image that they want to portray. Very professional, reliable. Things like that are very important because it's kind of confusing. If you try to go and apply for AirAsia and then you are so uptight. You wouldn't fit to what they are trying to portray. What if you apply for Philippine Airlines and you are so casual, also it's not a good fit. You are just doing yourself a disfavor if you are not going to research what their Airlines is all about. Knowledge = successful Flight Attendant Interview
3. INTERVIEW SKILLS
English language, especially if you are working for an international airline or even if you're working for a local airline. Their passengers are international so you have to be able to express yourself in proper English. I'm not saying that you should have the best accent and diction. Be the next "Miriam Santiago" out there. It's just that you have to be able to understand and express yourself clearly so that you will not have miscommunications among the passengers and the people that you work with. That is a big no-no for the airlines. Try to gauge the skill you have by talking to you and making sure they give you English tests. They are making sure that you are someone who could try to carry a conversation and also express yourself.
Nonverbal communication skills. Do know that 80% of the result of your interview it's not really about what you say it's how you say it. And the body language that you deliver it with. The body language that you are exhibiting during the whole recruitment time that you are there. This is very important. It's 80 percent of the exam is to know whether or not you are in or out. What this entail are eye contact, smile, posture, listening gestures like a nod at the right time. A frown or a reaction when somebody's trying to tell you something. Have the appropriate reaction. Listening skills means that you are able to really communicate. Get what the person is talking about and respond appropriately.
That's it, guys. I hope you learned a lot from this mini-series on how to ensure a successful Flight Attendant Interview that I've created for you.