When you become a cabin crew, you do not just work as an individual, you work as a team, a team of other cabin crew members and your flight deck crew. Hence, if you dream of being a flight attendant, you have to be a team player. Erik Portus, a Philippine Airlines cabin crew trainor says "team work is very important. Without it, everything is affected. Service delivery will be all over the place."
Written by F/A May Aguado
Everyday, my uniform gets heavier and heavier, and that's because everyday, it absorbs new experiences, new adventures, new personalities, and even new situations. Regardless of what kind of situations they are, I treasure each and every one of them. My fun layovers, those irrate passengers, and even during those times when we had to make emergency landings, all contributed to what I call, the joys of flying. Hey, nobody like emergency situations anyway but that's what we were trained for.
We have seen many posts about what's in a cabin crew's bag. Well. how about if we take a peak on what may be in a Filipino cabin crew's luggage whenever they travel. We asked some cabin crew members what are some of the usual items they bring during flights particularly long haul ones and they gladly enumerated the most common stuff they can't leave home without.
Many people have this pre-conceived notion that being a flight attendant is a glamorous job. Well if you were flying in the 1940s and 1950s, yes it was glamorous but now, it is no longer like that. Air travel has changed throughout the years and so did the role of cabin crews. With all these comes challenges all cabin crew face throughout their flying career. Here, we shall enumerate the major challenges cabin crew members face in their career of flying.
Cabin crew members are exposed to different personalities everyday inside an aircraft. Though most would definitely be different from one another, there are just some who does the same thing others does, and one of them is asking questions which a cabin crew would not buy. MyKayla Hilgart is a flight attendant from a US airline and she runs down those 22 common things one should avoid saying or asking a flight attendant.
Working as a cabin crew teaches us important universal lessons and truths. Travelling, dealing with different people, and working different time zones will open our eyes to things we had never realized before until the day we become flight attendants. Here are some worldly truths you learn when you start working as a cabin crew. It may be good, it may be bad, but they are all truths.
Cabin crew members will treat each passenger equally, regardless of how you treat them, except of course if you get out of hand that you may be deemed as a safety hazard on board, thus a red flag. Nevertheless, there are passenger habits that do annoy cabin crew members and there are some which they greatly appreciate. Here, we name of common passenger habits that your cabin crew loves.
If you think air passengers are the only ones who have rights, so do flight attendants. These basic rights of the cabin crew were placed there for them to be able to carry out their duties without hindrance in ensuring the security and safety of all passengers. The top priority of airlines has always been the safety and security of everyone including the crew on board. According to various treaties and conventions, flight attendants and stewards have 5 basic rights.
Stress has been the biggest enemy of flight attendants and stewards. This is caused mostly by different sleeping patters brought by flying different in time zones and and working at different hours everyday, dealing with some passengers who may get too demanding out of the norm, and other factors. Stress is what usually causes them to fall ill, hence, cabin crew members have different ways of managing things in order for them to be in top shape at all times.
The cabin crew are at the forefront of the safety and security of passengers aboard an aircraft. They go through months of grueling training to equip them for any emergency situation inside an aircraft. There are some cases though that are rare, and sometimes, these are situations that they least expect to happen but they have to be dealt with by the cabin crew.
We can't expect everything to be perfect especially when you start flying, even if you were the number one or valedictorian during your cabin crew training. There will be some mistakes, and there are also some booboos that you may commit. There are also those embarrassing moments too that you would just want to laugh about amd we name some of those moments many cabin crew members go through.
Safety demos, reminding you to fasten seatbelts, and serving you food or snacks, these may just be a tenth of what you may know about flight attendants. There are actually still so much facts that your cabin crew may not be telling you about their lives and their jobs. Here, we list down some of those 'did you knows' about your flight attendants, and these may even surprise you.
Let's admit it, air travel can really take a toll on our bodies. Just imagine the pressurization, dry air, travelling between time zones, lack of sleep and the stress. What more if you fly almost everyday shuttling from country to country and flying almost half the world. Yes, that is the life of a cabin crew. Add also that they have to always look good in their uniforms at all times. Cabin crew members are obliged to stay fit at all times, ready to face any uncertain emergency situations, or to simply withstand the rigours of flying.
In our last post, we enumerated the 10 roles of a flight attendant inside the aircraft. Here, we now enumerate 10 roles which are not part of a cabin crew's duties nor obligations.
When cabin crew members slip into their uniforms and pin their wings, they are ready to play 10 roles inside the aircraft and you may not be aware of some of them. Your cabin crew are friendly and they do practice stress management a lot, which eventually develops their emotional quotient. Here, we present to you the 10 major roles your cabin crew play in which some of them you didn't know.
Your first few days as a new cabin crew is exciting as every. The thrill of flying to places you've only seen in books and social media, getting your first salary, working with different people, wearing your uniform, and stepping inside an aircraft, all contribute to your excitement as a newly winged flight attendant. As time goes by though, the excitement dies down and sometimes, you will always feel tired which may eventually lead to boredom. Guess what, you are near the point of burning out and you might need to consider to balance your flying and personal life.
Being a cabin crew has its own pros and cons, so as every job and career in the world. It is all about balancing everything to make a choice. We have spoken to numerous cabin crew and they share with us the advantages and disadvantages of being one. By the way people would post pictures of cabin crew members at work and during layovers, it seems like it is the perfect job. Getting paid to travel, seeing the world, free flights, and looking good. Behind all these, there are also cons in being a cabin crew.
There is nothing wrong of asking questions or making requests from your cabin crew during your flight, but of course, we can't expect them to address each and every of your concern. Some of those things you may ask may also be far beyond their scope of work or concern that it may need a different department to answer them. There may also be some questions you may ask that they would gladly answer you in complete detail.
Contributed by FA Kimi Siao
It’s easy to say the life of a flight attendant is all about smiles and glam.Traveling may be our lifestyle, but I’d like to break it to you that not every expectation about this job is close to what you think. There may be happy fights, but we also go through bad ones as well. Behind the Red Lips is an open understanding of my readers to fully get to know the extent and other perspective among cabin crew/flight members. We may be the people you see who stay fierce but jolly in flight. But truth is, we do cope up with our feelings going through day-to day and having the added forget them during work. I would like to give importance of the ‘stress of flying’ a greater meaning.
As we say, "happy passengers + happy crew = happy flight". Though it doesn't take rocket science to deal with your cabin crew, here are some tips you may want to consider whenever you fly. Though some of these tips are related to one of our past blog entries entitled "What Makes a Flight Attendant Happy", this is more of do's and not-to-do's when dealing with your cabin crew.
One of the greatest misconceptions on flight attendants is that "their job is only about serving beef, chicken, coffee or tea", which we totally disagree and would want to change this. Serving you food and drinks is just a tenth of what the actual training consists. Much to your surprise also, the training program they go through is like one whole college term packed in just two to three months. If you think sleepless nights studying is only during college, then you are definitely wrong as those sleepless nights you have endured during college is nothing to what you will go through during flight attendant training. Your wings are not just pinned unto your uniforms, they are earned.
They are paid to travel. They work in different time zones. An aircraft environment is totally different from that of a regular office space. They deal with different personalities, they do routinary things most of the time unless there's some uncalled for situation. Brought by their lifestyle, we can say that a cabin crew is definitely a unique individual. What makes them unique though? Well we did run down a few of those characteristics and traits. Honestly, this is actually a just for fun post but for some or most, much of them are true.
This has long been an issue between airline passengers and cabin crew members. There are simply some passengers, despite being an abled person, would still have flight attendants lift and stow their very own hand carry luggage unto the overhead bins. Despite our numerous posts about this issue letting everyone know that it is not obligatory for a flight attendant to stow a passenger's luggage unto the overhead bin, there are simply some who will force the issue. It's just like that issue about the use of hazard lights during heavy downpour, despite many reminders from motoring experts that the use of hazards during heavy downpour may pose more danger and its completely useless, there are quite a number who will debate otherwise.
Call them strange but yes, there are requirements you need that may sound funny in order to be a cabin crew. These range from height requirements to BMI to personality requirements and more. To be a cabin crew is not about just serving coffee or tea. It's about being a well rounded individual who can deal with people, command respect, implement strict airline safety rules, and yet, be able to make every passenger feel comfortable and happy throughout their flight.
Contributed by FA Kimberly Siao
Let’s be real…The biggest struggle of traveling is not only the packing, check-in & ground, baggage concerns etc. but also trying to keep yourself comfortable in flight. A number of people try to surpass the fear of flying and mind you there are numerous ways to handle this stress. As they say ‘the airplane is your home in the sky’.